Privacy Policy

1. Introduction

This Privacy Policy (hereinafter "the Policy" or "this Policy") is issued by 877bit (hereinafter "877bit", "we", "us" or "our") and applies to all personal data collected, processed and stored in connection with your use of the 877bit platform, accessible at https://877bit.cam, and all associated services, products and features (collectively "the Platform").

877bit is committed to protecting the privacy and security of all personal data entrusted to us by our users. We process personal data only for lawful, specified and legitimate purposes and in a manner that is transparent, secure and proportionate to those purposes.

This Policy sets out in plain terms what personal data we collect, why we collect it, how we use it, with whom we share it, how long we retain it, and what rights you have in relation to it. Where technical or legal terminology is unavoidable, we have included plain-English explanations alongside.

This Policy applies to all users of the Platform, regardless of their location. Users based in or accessing the Platform from Pakistan are additionally encouraged to read the Pakistan-Specific Notice in Section 12.

2. Definitions

For the purposes of this Policy, the following definitions apply:

• "Personal Data" means any information relating to an identified or identifiable natural person ("data subject"), including but not limited to name, email address, date of birth, national identity number, payment details and device identifiers.
• "Processing" means any operation or set of operations performed on personal data, including collection, recording, storage, adaptation, retrieval, use, disclosure, erasure or destruction.
• "Data Controller" means 877bit, which determines the purposes and means of processing personal data.
• "Data Processor" means any third party that processes personal data on behalf of 877bit under a contractual arrangement.
• "User" / "Data Subject" / "You" means any natural person who accesses or registers on the Platform.
• "KYC" means Know Your Customer — identity verification processes required by applicable regulatory obligations.
• "AML" means Anti-Money Laundering obligations applicable to the operator under its licensing conditions.
• "Cookie" means a small text file placed on your device by the Platform to enable certain functionalities and collect usage data.
• "CNIC" means Computerised National Identity Card, the primary national identity document issued by the Government of Pakistan.
• "Sensitive Personal Data" means special categories of personal data that warrant a higher level of protection, including financial information, identity documents and health-related data submitted in connection with responsible gambling tools.

3. Personal Data We Collect

3.1 Registration Data

When you create an account on 877bit, we collect the following information:

• Full legal name as it appears on your identity document;
• Date of birth (to verify you meet the minimum age requirement);
• Email address;
• Username and encrypted password;
• Country of residence and city (e.g., Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan or Peshawar);
• Contact telephone number (optional at registration; may be required for verification purposes).

3.2 KYC & Identity Verification Data

To comply with KYC and AML obligations, we collect and verify:

• Government-issued photo identification, such as a CNIC or passport;
• Proof of address documentation (where required);
• Source of funds documentation (where required for AML compliance);
• Facial image data where identity verification technology requires it.

3.3 Financial & Payment Data

When you make deposits or request withdrawals, we collect transaction data including:

• Deposit and withdrawal amounts in PKR or equivalent currency;
• Payment method references (e.g., mobile wallet type, bank account name — not full account credentials);
• Transaction timestamps and reference numbers;
• Records of all wagering activity on the Platform.

Payment provider references such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are used as contextual guidance for Pakistani users only. These institutions do not operate as Data Processors on our behalf unless you directly initiate a transaction through them, in which case their own privacy policies govern that relationship.

3.4 Technical & Device Data

We automatically collect technical information when you access the Platform:

• IP address and approximate geolocation data;
• Device type, operating system and browser version;
• Session duration, pages visited and features used;
• Referral URL (the page from which you arrived at the Platform).

3.5 Communications Data

When you contact our support team via Live Chat, the Help Centre or email, we retain records of those communications for quality assurance, dispute resolution and regulatory compliance purposes.

3.6 Responsible Gambling Data

If you use responsible gambling tools — including deposit limits, self-exclusion or cooling-off requests — we collect and retain information about those requests. This data is treated as Sensitive Personal Data and is processed only for the purpose of implementing your requested restrictions and complying with responsible gambling obligations.

4. Legal Basis for Processing

877bit processes personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our contract with you — providing betting and gaming services, processing payments and managing your account.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including KYC, AML and responsible gambling requirements under the operator's licensing conditions.
• Legitimate Interests: Processing carried out for our legitimate business interests, including fraud prevention, platform security, improving service quality and understanding how the Platform is used — where such interests are not overridden by your data protection rights.
• Consent: Where we rely on your consent (for example, optional marketing communications where offered), you have the right to withdraw consent at any time without affecting the lawfulness of prior processing.

5. How We Use Your Personal Data

877bit uses the personal data it collects for the following specific purposes:

1. Account Management: Creating, maintaining and securing your user account, processing login sessions and managing account preferences;
2. Identity Verification: Conducting KYC checks to confirm your identity, age and eligibility to use the Platform in accordance with regulatory requirements;
3. Payment Processing: Processing deposits and withdrawals, reconciling transactions and maintaining financial records in PKR and other supported currencies;
4. Regulatory Compliance: Meeting AML, KYC, responsible gambling and any other obligations imposed by the operator's licensing conditions and applicable law;
5. Fraud Prevention & Security: Detecting and preventing fraudulent activity, account misuse, money laundering attempts and other prohibited conduct;
6. Customer Support: Responding to support queries, resolving disputes and maintaining communication records for quality assurance;
7. Responsible Gambling: Implementing deposit limits, loss limits, self-exclusion requests and other responsible gambling tools as requested by you;
8. Platform Improvement: Analysing aggregated, anonymised usage data to improve platform performance, navigation and game offerings;
9. Legal Proceedings: Retaining records necessary to defend or bring legal claims, comply with court orders or respond to regulatory enquiries.

6. Data Sharing & International Transfers

6.1 Trusted Service Providers

We share personal data with carefully selected third-party Data Processors who provide services necessary to operate the Platform. These include:

• Payment Processors: To facilitate deposit and withdrawal transactions;
• KYC & Identity Verification Providers: To verify identity documents including CNIC and passport data;
• Game Studio Technology Providers: To deliver gaming content and certify game fairness (note: game studios receive anonymised session data, not full user profiles);
• Cloud Infrastructure Providers: To host platform data securely;
• Fraud Detection & Cybersecurity Services: To protect the Platform and its users from malicious activity.

All Data Processors are bound by data processing agreements that prohibit them from using your data for any purpose other than the specific services they provide to 877bit.

6.2 Legal Disclosures

We may disclose personal data to competent authorities, regulatory bodies or law enforcement agencies where we are required to do so by applicable law, court order, regulatory direction or in connection with the prevention or detection of crime or fraud.

6.3 International Data Transfers

The Platform is operated internationally and your personal data may be processed in countries outside your country of residence. Where personal data is transferred internationally, we take appropriate steps to ensure that such transfers are conducted under adequate safeguards, including contractual data protection provisions with receiving parties.

7. Data Retention

877bit retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including the fulfilment of legal, regulatory, accounting or reporting obligations. Specific retention periods include:

• Account and Registration Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by standard AML and regulatory retention frameworks.
• KYC & Identity Documents: Retained for a minimum of five (5) years following the end of the business relationship, as typically required by AML regulations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction.
• Communications Records: Retained for up to three (3) years from the date of the communication, unless retention is required for a longer period in connection with a dispute or legal proceedings.
• Technical Logs: Retained for up to twelve (12) months for security and fraud detection purposes.
• Responsible Gambling Records: Retained for the duration of any self-exclusion period and thereafter for a period sufficient to comply with responsible gambling obligations.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual.

8. Security Measures

877bit implements a range of technical and organisational security measures to protect personal data against unauthorised access, loss, alteration or disclosure. These measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the Platform is protected by industry-standard Transport Layer Security (TLS) encryption, equivalent to that used by global financial institutions;
• Access Controls: Access to personal data within 877bit is restricted to authorised personnel on a strict need-to-know basis, enforced through role-based access control systems;
• Password Security: User passwords are stored using industry-standard one-way cryptographic hashing. 877bit never stores passwords in plain text;
• Intrusion Detection: Automated monitoring systems are in place to detect and respond to suspicious access patterns and potential security incidents;
• Regular Security Reviews: Our security infrastructure is subject to periodic internal review to identify and remediate vulnerabilities.

9. Cookies & Tracking Technologies

9.1 What Are Cookies

Cookies are small text files placed on your device by a website when you visit it. They are widely used to make websites function correctly, to improve user experience and to provide information to site operators about how the site is being used.

9.2 How We Use Cookies

877bit uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies that keep you logged in and security tokens that protect against cross-site request forgery. These cannot be disabled without impairing Platform functionality.
• Functional Cookies: Remember your preferences such as language settings, display preferences and game history to provide a more personalised experience.
• Analytics Cookies: Collect anonymised information about how users interact with the Platform — pages visited, time spent and navigation paths — to help us improve platform performance.
• Security Cookies: Assist in fraud detection and the identification of suspicious session activity.

9.3 Managing Cookies

You may manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may impair the functionality of the Platform, including the ability to log in or maintain session security. Consult your browser's help documentation for guidance on cookie management.

10. Your Data Protection Rights

Subject to applicable law and any overriding regulatory obligations (such as AML retention requirements), you have the following rights in relation to your personal data:

To exercise any of these rights, please contact our support team as described in Section 15. We will respond to all verifiable data requests within thirty (30) calendar days. In complex cases, this period may be extended by a further two months with prior notification to you.

Please note that certain rights may be limited where processing is required for compliance with a legal obligation, the establishment or defence of legal claims, or the protection of the rights of third parties.

11. Minors & Age Verification

The 877bit Platform is strictly restricted to individuals who are at least eighteen (18) years of age, or the higher minimum age required by the operator's license jurisdiction. We do not knowingly collect or process personal data from individuals under the applicable minimum age.

Age verification is conducted as part of the KYC process. Where we discover that personal data has been collected from a minor — whether through age misrepresentation or any other means — the relevant account will be immediately closed and all associated personal data will be deleted, save for any retention required by applicable law or to prevent future registration by that individual.

If you are a parent or guardian and believe that a minor in your care has registered on the Platform, please notify us immediately at [email protected] (plain text — not a clickable link).

12. Pakistan-Specific Notice

877bit processes the personal data of users in Pakistan in accordance with the terms of this Policy. Users in Pakistan should be aware of the following additional points:

• Personal data submitted during KYC, including CNIC information, is collected solely for identity verification purposes and is not shared with Pakistani government bodies except where required by a lawful order from a competent authority;
• Financial data relating to transactions referenced in the context of Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah is processed solely for payment facilitation. These institutions' own privacy policies govern any data they hold;
• The Platform is operated from outside Pakistan. Data transfers from Pakistani users to the Platform's servers occur internationally. By using the Platform, you acknowledge this cross-border transfer;
• Pakistani users seeking to exercise data protection rights may contact our support team. We will endeavour to respond within thirty (30) calendar days, though we note that Pakistan's data protection framework is distinct and evolving, and we encourage users to seek independent legal advice where appropriate.

13. Third-Party Links & Services

The Platform may reference or display content from third-party service providers, including game studios and payment processing interfaces. These third parties operate under their own privacy policies, which 877bit does not control and for which 877bit accepts no responsibility.

When you engage with a third-party service — for example, initiating a deposit through a payment interface — any data shared with that third party is governed by their privacy policy. We encourage you to review the privacy policies of any third-party services you interact with via the Platform.

14. Policy Amendments

877bit reserves the right to amend this Privacy Policy at any time. When material changes are made, we will notify registered Users by email and/or by displaying a prominent notice on the Platform prior to the changes taking effect. The revised Policy will indicate the date on which it was last reviewed.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree to the revised Policy, you must cease using the Platform and may request account closure as set out in our Terms & Conditions.

We recommend that you periodically review this Policy to remain informed of how 877bit processes your personal data.

15. Contact & Data Requests

For any questions, concerns or complaints regarding this Privacy Policy or the manner in which 877bit processes your personal data, or to submit a data subject rights request under Section 10, please contact our support team. All contact details below are provided as plain text only.